PRIVACY POLICY

At Alcor Getaways, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our services. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable laws. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to provide our services and improve your experience:

  • Personal Information: This includes your name, email address, phone number, billing address, and payment details when you make a booking or inquiry with us.
  • Booking Information: Details of your travel bookings, preferences, dates of stay, and special requests.
  • Technical Information: IP address, browser type, and cookies used to monitor website performance, preferences, and user behavior.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings, reservations, and payments.
  • Communicate with you regarding your bookings, confirmations, or any customer support requests.
  • Personalize and improve your experience on our website.
  • Send marketing materials, promotions, or updates about new services, if you’ve opted in to receive such communications.
  • Comply with legal obligations, including fraud prevention and regulatory requirements.

3. Sharing Your Information

Alcor Getaways does not sell, rent, or share your personal information with third parties except in the following cases:

  • Hotels and Service Providers: We share necessary information with hotels and resorts for reservation purposes.
  • Payment Processors: To securely process your payments, we work with third-party payment gateways that comply with data security standards.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of Alcor Getaways, our customers, or others.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and improve our services. Cookies allow us to remember your preferences and provide relevant content. You can adjust your browser settings to refuse cookies, but this may limit some functionality of the website.

5. Data Security

We implement security measures, including encryption and secure servers, to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations, accounting, or reporting requirements.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Withdraw consent for the use of your data, where applicable.

To exercise these rights or make inquiries, please contact us at [insert email address].

8. Third-Party Links

Our website may contain links to third-party websites, including hotels or resorts. Alcor Getaways is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any changes will be posted on this page, and your continued use of our services will constitute acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the use of your personal data, please contact us at operations@alcorgetaways.com or call 8902989312.